Coronavirus, our approach to keeping our clients safe

Coronavirus, our approach to keeping our clients safe

We are monitoring the situation daily and are following UK Government, NHS and World Health Organisation guidelines.

What you will see our carers doing to keep our clients safe

  • Keeping an eye on them for any symptoms
  • Washing their hands upon arrival using their own soap and paper towels
  • Wearing gloves and aprons (when providing personal care)
  • Washing their hands at the end of the visit using their own soap and paper towels
  • Whenever possible we will maintain 2 metres (6ft) distance from our clients. Clearly this is not going to be possible when providing personal care, medication etc which is why handwashing is so important
  • We are structuring our rotas to keep the number of different staff that visit each client down to a minimum

Why are we doing this?

Hand washing is the MOST EFFECTIVE way to stop the spread of the virus

It is important that the carers use the hand wash and paper towels we provide so they can be disposed of after each visit

Keeping our distance helps reduce the risk of infection

Keeping the same small group of carers helps minimise the risk of infection.

Why aren’t we wearing masks?

In accordance with guidelines there is no need to wear face masks unless you are treating someone who has the virus.

Any of our clients or families that are concerned should call the office on 0115 8571001

We will be monitoring the situation and updating this guidance as required