How Our Service Stands Out
At Avanti Homecare, our goal is to provide high-quality, personalised support that meets your needs and adapts as those needs change. Whether you’re seeking care for yourself or a loved one, we want you to feel confident that you’re in safe and caring hands.
“Professional, kind, caring, and always go that extra mile… I highly recommend this company.”
— M Bennett, Family Member (Google Reviews)
Ongoing Communication & Flexibility
We understand how important it is for you to feel heard. If you have any questions, concerns, or would like to make any changes, you can call us. We’ll also stay in touch regularly—especially during the early stages of care—to make sure everything is going smoothly and to identify any adjustments needed. As circumstances can evolve over time, we’re committed to regular check-ins throughout the year to keep your care exactly how you want it.
“The management team is always responsive and proactive.”
— A R, Son of Client (homecare.co.uk)
Your Journey with Us
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Initial Assessment
We begin with an in-depth conversation—either with you or alongside family members—about your needs, preferences, and daily routine. A member of our management team will visit you, listen carefully to your likes and dislikes, and learn how we can support you to feel at your best.
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Personalised Care Plan
After this discussion, we create a personalised Care Plan that reflects everything we’ve learned. You’ll receive a copy, and we encourage you to suggest any changes before care begins. We know it can take a little time to find the perfect balance, so we’ll check in regularly during the first few weeks to ensure you’re completely happy.
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Convenient App/Website Access
Once you’re satisfied with your Care Plan, our team will provide access to our user-friendly website and/or app for you and/or your family. Here, you can:
• See which carer is scheduled for each visit
• Read updates and summaries from each call
• Review the details of your Care Plan
• Contact our office team -
Introducing Your Care Team
We understand how important it is to feel comfortable with the people coming into your home. That’s why any new carer is introduced to you in person by a member of our management team. This approach ensures you’ll always know who to expect and feel confident in the support you receive.
“They’ve become like part of the family, making Mum smile every day—this is how care companies should be run.”
— Rebecca W, Daughter of Client (homecare.co.uk)
Regular Check-Ins from Managers
Quality Assurance Visits
A Care Quality Manager, will visit you at least every two months to review how our team is performing and ensure you’re fully satisfied. She may also observe our carers during their visits, giving you the chance to share any thoughts face-to-face.
“Avanti are the best care team I have known. The care given to Mum could not be faulted.”
— Family Member (Thank You Card)
Always Here to Help
If you ever want to change how we check in—maybe a phone call instead of a home visit—just let us know. Aside from these structured points, we’re always ready to listen, adapt, and improve. Simply call us at any time.
Choose Avanti Homecare
Choosing Avanti Homecare means choosing a caring, responsive team dedicated to delivering the support that’s right for you. Our structured approach ensures that each step of your care journey is clear, comforting, and shaped entirely around your well-being.
If you want to find out more talk to our friendly team or have a look at our prices